To us service translates into providing practical advice, excellent maintenance management systems and customised solutions.

We encourage research in the area of automated lubrication solutions to ensure that we remain on the forefront of technology.  This, in turn, provides our customers with high quality products and maintenance support services that contribute to reduced down-time and overall preventative maintenance excellence. 

Our services include on-site maintenance and expert installation supported by

• Initial site surveys to determine the product and lubrication requirements for optimal use and cost savings;
  
• Product installation, if required by the customer.  Training is provided to customers that may want to do their own installations;
  
• Monthly inspections to ensure product functionality and performance;
  
• Management reporting to ensure consistent and efficient maintenance and effective product usage. This is done by trained technical support staff using mobile cellular performance data management tools.  Performance assessment and fault analysis data is captured on a mobile cellular tool which is then directly linked to the management reporting tool; and
• Proactive replenishment of stock (as approved on request) to ensure consistent lubrication solutions and minimised down time.